Do I Have a GOLS Subscription?

Do I Have a GOLS Subscription?

Overview

Most GOLS event purchases are one-time purchases, not recurring subscriptions.

Creating a GOLS account is free. Purchasing access to an event, game footage, or other product does not automatically create a recurring subscription unless clearly stated at checkout.

What This Means

  • You do not need to cancel a subscription for most one-time purchases.
  • You should not receive recurring charges from a one-time event purchase.
  • Your free account may still exist even after the event is over.

Think You Were Charged More Than Once?

Please email success@gols.co with:

  • Email used at checkout
  • Event name
  • Charge amount
  • Charge date
  • Screenshot of the charge or receipt

Our team will review the payment record and follow up.

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